FAQ:
Updated January, 2012
Update to Recycling pickup on Tuesdays.
Updates with recycling FAQ, and new property manager information with regard to online bill paying of the fees, unit rentals.
Online Bill Payments - Paying your Longmeadow common charge or special assessment payments online.
Q: Can I pay by common
charges and special assessments electronically?
A: Yes. Many
financial institutions, such as People's United Bank, support
on-line (internet) payments. Payments can be scheduled to be
made automatically every month if desired.
The information you typically need to provide your financial
institution is:
- Account Number (which is your Longmeadow unit number and street)
- Merchant Name: " Longmeadow Condo Common Charges" or "Longmeadow Condo Spec Assmt."
- Address: c/o Levey Miller Maretz, 1768 Litchfield Turnpike, Woodbridge, CT 06525
- Phone number (203) 389-5377
If you own more than one unit, be sure to set up and pay each separately. This is important for both the common charge and, if applicable, any special assessment payments. If you own, for example two units, and if you wish to pay both the common charge and special assessment for both with online bill pay, you would need to set up four merchants with your account. Many institutions now allow scheduling recurring payments; payments for which you can set up to automatically pay on or around the first of each month.
Example of Online Bill Payment setup
(People's United Bank field names used, sample unit address used.)
Payee Name:
Longmeadow Condo Common Charge
or Longmeadow Condo
Spec Assmt.
Payee Nickname:
Longmeadow Condo Common Charge
or Longmeadow Condo
Spec Assmt.
My Account # with Payee: 234 Salem Walk (your unit address here)
Address Line 1:* c/o Levey Miller Maretz
Address Line 2: 1768 Litchfield Turnpike
City: * Woodbridge
State:* CT - Connecticut
Payee Zip Code:* 06525
Payee Phone: 203 389 5377
Q: When does the Association's Board of Directors meet? May I attend?
A: The Board meets the third Tuesday of every month, 7:00 pm, at the clubhouse (75 Jackson Drive). Any owner wishing to meet with the board may. Please request to meet beforehand, you can ask any board member or drop a note in the clubhouse mailbox. Typically the board will put you first on the meeting agenda.
Condominium Unit Rental
Q: Can an owners rent out their units?
A: Yes. The owner or rental agent should give a copy of the rules and regulations to the tenant. The owner should give a copy of the lease to the property management company along with contact information. The owner is responsible for the tenant: For example, if a tenant repeatedly leaves his dog out without a leash, the fines are levied against the unit owner.
Alterations to the exterior or interior of your unit
Q: I think I need a new front door (or back door, or patio slider). How to I replace it?
A: The doors, windows, and generally all exterior items are common elements. They are not the property of any individual unit owner. You just need to submit a work order and the property managed will take it from there. If a replacement is deemed necessary, due to normal wear and tear, it will be done at no cost to the unit owner. It will be done with a replacement that matches the condominium's standard design(s) and you can be assured of the quality, conformity and safety of the repair.
The exception is with storm doors and screens.
The repair, replacement and maintenance of the storm door, the
screens on the windows and the patio slider screen are the
responsibility of the unit owner. New windows or patio solder
will come with a new screen, of course. But, the ongoing
responsibly of maintaining the screen remains with the owner
Q: Can I replace my front door (for example) at my own expense? I am in a rush and I have a fancy design in mind.
A: You should first contact the board,
preferably in writing. All repairs or
replacements of common elements, such as a front door, must be of
the approved designs. Those front door styles are the
same four styles that were part of the original construction.
All repairs must be made by a licensed contractor approved by the
board. All common events are owned by the association, not any
individual unit owner.
In short, it is much less expensive and mush less work for you to
submit a work request and have the property manager effect a repair
or replacement as deemed necessary. You can use the online
work request form.
Q: I like to garden. I would like to plant flowers and a couple scrubs around my unit. OK?
A: Flowers must be placed along the
limited common area. That is, you should not extend your
garden past two feet form the foundation, or in the back, past
the perimeter of the patio slab. Shrubs must be of an approved
type since they are a somewhat permanent fixture and necessitate
continual upkeep. Please contact the board with your plan
first for approval. If you have dead or otherwise sickly
shrubs, you may turn in a work order request and ask that it be
considered for replacement.
All unit owners and residents need to
understand, once a plant is put into the ground, it is no longer the
property of the individual unit owner.
Q: What if an interior water pipe bursts or leaks?
A: Good question. Plumbing near the
toilet or sink, such as the flexible hoses and faucets are the unit
owner's responsibility. The water heater is the unit owner's
responsibility. But from inside the wall on back, which is
much of the plumbing in a unit, it may be considered a common
element and the unit owner should contact the property manager,
ROLAR. If there is a emergency outside of business
hours, the property manager's answering service can page someone
who can return your call. If warranted a nighttime or weekend
dispatch can be made.
In all cases the official position is stated in the Bylaws
and the amendments to it. It is the unit owner's
responsibility to read and understand the bylaws.
Q: I would like to remodel my basement, is that OK?
A: Owners should contact the board in writing to get an official position on your proposal. Board approval does not supersede approval from the City, and all laws, statutes and regulations must be followed. (For example, it may not permitted to construct a bedroom in a basement even if the board approved it). Unit owners often fail to understand that the basement is a "limited common area". "Limited common area" means it is not owned by the individual unit owner, but it is however for the exclusive use of the unit owner. Neighbors can't start playing pool or storing stuff in the basement below (or attic above) your unit, you have exclusive use of it of course. Because the basement and attic are limited common area, the storage of items is at the unit owner's risk. The association has no labiality, say if a basement floods, to repair or replace a pool table or other personal items damaged. The good news is that basement with chronic water seepage problem may be repaired at no direct cost to the unit owner since it is a common element. Unit owner's should consult the bylaws and get an official position from the board before undertaking any project in a limited common area.
Online Bill Payments - Paying your Longmeadow common charge or special assessment payments online.
Q: Can I pay by common
charges and special assessments electronically?
A: Yes. Many
financial institutions, such as People's United Bank, support
on-line (internet) payments. Payments can be scheduled to be
made automatically every month if desired.
The information you typically need to provide your financial
institution is:
- Account Number (which is your Longmeadow unit number and street)
- Merchant Name: " Longmeadow Condo Common Charges" or "Longmeadow Condo Spec Assmt."
- Address: c/o Levey Miller Maretz, 1768 Litchfield Turnpike, Woodbridge, CT 06525
- Phone number (203) 389-5377
If you own more than one unit, be sure to set up and pay each separately. This is important for both the common charge and, if applicable, any special assessment payments. If you own, for example two units, and if you wish to pay both the common charge and special assessment for both with online bill pay, you would need to set up four merchants with your account. Many institutions now allow scheduling recurring payments; payments for which you can set up to automatically pay on or around the first of each month.
Example of Online Bill Payment setup
(People's United Bank field names used, sample unit address used.)
Payee Name:
Longmeadow Condo Common Charge
or Longmeadow Condo
Spec Assmt.
Payee Nickname:
Longmeadow Condo Common Charge
or Longmeadow Condo
Spec Assmt.
My Account # with Payee: 234 Salem Walk (your unit address here)
Address Line 1:* c/o Levey Miller Maretz
Address Line 2: 1768 Litchfield Turnpike
City: * Woodbridge
State:* CT - Connecticut
Payee Zip Code:* 06525
Payee Phone: 203 389 5377
Q: When are my common charges due? What if
I am late?
A: By the 10th of each month. A late
fee of $15.00 will be levied against your account.
Clubhouse:
Q: I see parties at the clubhouse. How can one
use the clubhouse, what does it cost?
A: You, as a unit owner, can rent the clubhouse on 75 Jackson
Drive for private events. Kitchen facilities and restrooms are
on the lower level. Rolar Management should be contacted to
book the clubhouse. The fee is $100. There is a $50
security deposit.
Recycling (Updated starting January 2012)
Q: How to I get an(other) blue recycling
bin? When are the recyclables collected?
A: You can request a recycling bin from our
property manager. The recycling bins are picked up weekly every
Tuesday morning.
Q: What plastics are we required to
recycle.
A: *UPDATED* The recycling station that gets our plastics
recyclables will accept recyclable plastics #1 through #7. Never put any plastic bag in the recycling
bin, even if it has the triangle recyclable logo.
Q: Can I put plastic bags in the recycle bins?
A: You should never put plastic bags in your recycle bin. This includes newspaper bags, grocery bags, bags inside cereal boxes, the plastic vacuum seal around water pallets, etc. They clog and shut down machinery at the recycling plant. They also contaminate the end materials when they get mixed in with other recycles. You may be able to recycle those clean plastic items in the bag collection receptacle at most grocery stores.
Q: Can I leave bottle caps on?
A: No. Please put bottle caps in the regular trash.
Q: Why won't our recycler take phone
books?
A: The fibers used to make the books’
lightweight pages are too short to be reformulated into new paper.
In fact, mixing old phonebooks in with other waste paper can even
contaminate the batch, hindering the recyclability of the other
paper fibers.
Nonetheless, phonebook papers are 100 percent recyclable and are
used primarily to—you guessed it—make new phonebooks! Some
information from the AT&T Office:
The New Haven Telephone directory is distributed in mid November
to mid December. Residents of Milford are considered primary to the
AT&T Telephone directory. Each year during this time AT&T will be
placing containers at various locations to collect the old
directories. However in the meantime you can call: (800) 953-4400.
Then just follow the number instructions to enter your zip code.
Q:
What we can recycle and when are the recyclables collected?
A: Our Bob Fiore did some research.
The explanation of that and much
more according to what is mandated by the City of Milford is
here.
A high-level look at the recycling process is in the:
“The Recycling Cycle” page.
Q:
What we can recycle and when are the recyclables collected?
A: Our Bob Fiore did some research.
The explanation of that and much
more according to what is mandated by the City of Milford is
here.
Common Charges.
Q: Can I pay by common
charges and special assessments electronically?
A: Yes. Many
financial institutions, such as People's United Bank, support
on-line (internet) banking.
The information you typically need to provide your financial
institution is:
- Account Number (which is your Longmeadow unit number and street)
- Merchant Name: " Longmeadow Condo Common Charges" or "Longmeadow Condo Spec Assmt."
- Address: c/o Rolar Management Group, 486 Derby Avenue Suite 102, West Haven, CT 06516-1047
- Phone number (203) 387-9700
If you own more than one unit, be sure to set up and pay each separately. This is important for both the common charge and, if applicable, any special assessment payments. Many institutions now allow scheduling payments automatic payments which you can set up for payment on or around the first of each month.
Q: When are my common charges due? What if
I am late?
A: By the 10th of each month. A late
fee of $15.00 will be levied against your account.
Work Requests updated January 25, 2008
Q: How do I submit a work request?
A: Work request forms are now
online in the "Documents and Forms" zone of this
web site and can be printed and faxed or mailed to Rolar, or
dropped off at the clubhouse mailbox. The original three-part
forms are still available are in the black mailbox at the clubhouse.
Q: How long will it take to complete a
work request?
A: Usually, we can respond within 45 days for
non-emergencies.
Q: Why does it take 45 days?
A: We work within a very tight budget, and
must spread repairs throughout the year. Try to make work requests
before the spring, which is our most expensive part of the year.
Miscellaneous
Q: Where can I get a copy of the By-laws?
A: Rolar Management, our property manager,
can handle your request: 387-9700.
Q: I see parties at the clubhouse. How can one
use the clubhouse, what does it cost?
A: You, as a unit owner, can rent the clubhouse on 75 Jackson
Drive for private events. Kitchen facilities and restrooms are
on the lower level. Rolar Management should be contacted to
book the clubhouse. The fee is $100. There is a $50
security deposit.